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When you need us:
Rancho Mesa Properties Emergency Services will respond to Emergency Maintenance requests seven days a week. This ensures a prompt response will be given to emergency repair or maintenance requests from existing tenants and owners. We believe your needs should be met with immediate and appropriate attention.
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Personal Content & Technology at your Service:
Built into the Rancho Mesa Properties
website are many interactive tools for the consumer. 24
hours a day, Owners and Tenants alike can access useful
tools, downloadable forms, property information and convenient
communication methods for requesting property management
proposals, reporting maintenance and repair requests, etc.
If you prefer talking in person, we are happy to help answer
your questions. Please CONTACT US to quickly locate a Rancho
Mesa Properties Agent in your area of interest.
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Extensive Advertisement:
Rancho Mesa Properties promotes your property in a variety of ways:
- Rancho Mesa Properties posts a FOR
RENT sign at your property immediately after being notified of a pending vacancy. The property sign, strategically positioned for maximum exposure, remains the best way to communicate the opportunity with the neighbors and visitors to the neighborhood.
- A detailed presentation of your property (Description and Photos) will appear on our website, please click on PROPERTIES
FOR RENT or PROPERTIES
FOR SALE for an example our dedication to presenting your property in its best light.
- Rancho Mesa Properties agents also prepare detailed advertisements for residential property listing services if the Owner indicates a desire to advertise in this manner. This is a good value for the additional exposure only costing the Owner approximately $40 per month.
Rancho Mesa Properties responds to all callers and arranges access to your property at the earliest time convenient for the prospective tenants.
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Tenant Screening Confidence:
Tenant screening begins with credible
information sources. Rancho Mesa Properties uses First
Advantage SafeRent, the nation's leading and most innovative resident screening provider. Prospective applicants complete a comprehensive rental application form- from which First Advantage is able to provide an objective applicant risk evaluation (including complete applicant credit data and previous evictions complied from substantial nationwide landlord-tenant records). Rancho Mesa Properties verifies most application information given by interviewing previous landlords as well as current employers and personal references. Additionally, owners can direct Rancho Mesa Properties to screen for criminal activity to uncover felony, misdemeanor and sex offender public records; available at the multi-state, state, and/or county levels, for an additional fee.
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Rent Collection Confidence:
Rent is due on the first of each month and is late if received after the fifth of the month, unless otherwise specified. We collect the rent and mail you the net proceeds between the 20th and the 25th of the month. Owner can make arrangements for earlier monthly payments if needed. When required, late notices are posted on the tenant's front door and mailed to their residence. Tenant removal procedures are started if the tenant does not make arrangements to pay the rent. If eviction proceedings are required, an appropriate independent attorney service will be retained at the owner's expense.
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Security Deposit Guarantee:
For your protection, security deposits are required and collected at the time a rental lease is signed. If pets are approved by the rental owner, additional security money is collected when tenants request permission to have pets; ensuring money is available to cover potential property damages. All security deposits are held in a non-interest bearing trust account, as required by the State of California. Once a tenant has vacated, Rancho Mesa Properties performs a move out inspection. If property damage is recognized, the appropriate amount is deducted from the security deposit to cover the required repairs and the maintenance is completed.
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Routine Bill Payment Services:
If you need assistance with paying monthly property bills, Rancho Mesa Properties can set-up automatic transactions that will ensure your bills are always promptly paid. For those who have to travel or live significant distances from their property, knowing these responsibilities are covered can mean peace of mind. Ask your Rancho Mesa Properties agent about our nominal fees for owner directed payments.
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Property Surveys Before and During:
We survey your property and digitally photograph hundreds of details before the first tenants move in to establish your property's move-in condition. When appropriate, video documentation is also used to establish the overall property condition for a minimal fee. This provides a written & photographic record of the original condition for the benefit of the owner and tenant. A
move-in report is prepared by the agent for each new
tenant, who is then given 30 days to concur or note details
that may have been overlooked. During the tenant's occupancy,
a bi-annual property survey containing both written and
photographic documentation can be completed on the property
and forwarded to the owner for a minimal fee.
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Maintenance & Repair Coordination:
When maintenance or repair service is required, we contact the appropriate professional for the job. We offer flexibility in using your choice of professionals. Coordination of multiple labor trades is managed by your property agent directly, ensuring you have a single point of contact on your property's activities. Between tenants, services can be required to ready a property for the next tenant. These services will be recommended to you by your agent and authorized work will be completed under our company's supervision.
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Accounting and Financial Statements:
Rancho Mesa Properties contracts its accounting through an (link: http://www.pmsoftwaresolutions.com) independent accounting service to ensure that the highest possible accounting standards are maintained. For each property under management a separate trust account is established within the Rancho Mesa Properties accounting system. Thus, all monies received from the owner or the tenant are transacted and tightly controlled in a data system. A nominal Owner's Reserve deposit is used to open this account at the time the property management agreement is signed. Throughout the month, rental income and all legitimate expenses are collected & paid from this account. A 'two month window' financial statement of the monthly revenue and expenses is sent every month, including copies of all maintenance and repair invoices transacted. Finally, Rancho Mesa publishes a special year-end account income and expenses statement for each property under management during the year.
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Routine Bill Payment Services:
If you need assistance with paying monthly property bills, Rancho Mesa Properties can set-up monthly payment transactions. For those who have to travel or live significant distances from their property, knowing these responsibilities are covered can mean peace of mind. Ask your Rancho Mesa Properties agent about our nominal fees for owner directed payments.
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Contract Forms and Disclosures:
Rancho Mesa Properties uses property management forms, approved by the California Board of Realtors, which are continuously updated to be compliant with California State law. Protecting your property value and interests to the maximum extent of the law is a key objective of Rancho Mesa Properties.
Typical Property Management Fees