Five Star Real Estate Agent

Five Star Real Estate Agent

Five Star Real Estate Agent

Alan Townsend is part of a group of only 7% of real estate agents named a 2019 Five Star Real Estate Agent for providing an excellent customer experience in the San Diego real estate market. In fact, Alan has had the prestigious honor of being named a Five Star Real Estate Agent for seven years. And, he has done so by committing himself to his work and his clients. With exceptional client service at the top of his mind, Alan propelled himself to rank at the top of San Diego’s real estate professionals year over year. Congratulations, Alan!

Five Star Professional

Five Star Professional is a nationally recognized award given out for excellent customer service. The Five Star Award is the largest and most widely published real estate award program in North America, covering more than 40 major real estate markets.

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The Program

The Five Star Real Estate Agent Program identifies and showcases real estate professionals in a local market with the highest scores in overall satisfaction. Clients based on customer service, integrity, market knowledge, communication and negotiation skills, closing preparation, helpfulness, marketing, and overall satisfaction evaluate realtors.

Five Star Real Estate Agent

How Five Star Professional Identifies Award Candidates

Award candidates are identified through evaluations completed by consumers. To receive the Five Star Real Estate Agent award, a real estate agent must satisfy five objective eligibility and evaluation criteria that are associated with real estate agents who provide quality services to their clients. The award process is conducted annually in each market. 

Recent homebuyers are asked to evaluate real estate agents with whom they have worked and evaluate them based upon ten criteria. Recent homebuyers may evaluate up to two real estate agents in order to measure the experience associated with the purchase and sale side of a move. Self-nominations are not accepted. Alan’s profile can be viewed here.


  • Five Star Real Estate Agent award winner 2009-2011, 2013, 2015-2016, 2019