15 Aug Property Managers San Diego
Property Managers San Diego
Property Managers San Diego is a resource for rental property owners. You as an owner hire property managers in to assist you with a wide range of tasks. The most basic of these functions include keeping your properties full and assuring rents are collected. However, property managers are often doing much more that this in the background. This is never truer than when a property has a maintenance emergency in the middle of the night.
No one wants to get the call. Your phone rigging in the middle of the night with news from a tenant that there entire kitchen has been flooded by a burst pipe, or that the sewage lines have backed up causing raw sewage to flow out of the toilet, and on to your properties bathroom floor. What an absolute nightmare. But you have an ace up your sleeve.
After Hours Maintenance
You have hired professional property management for your unit, such as the services we provide here at Rancho Mesa Properties. Your phone does not ring in the middle of the night, our 24-hour maintenance emergency phone rings answered by a licensed general contractor. Next, a property manager is contacted and the two get to work to assist the tenant and to protect your valued property.
We at Rancho Mesa Properties have grown accustomed to these kinds of calls. We do not panic; we have years of experience in dealing with these kinds of emergencies. Most importantly, we have some of the best vendors to assist us with maintenance repairs. We take every emergency call very seriously and take steps that not only keep your occupants safe, but also protect you as an owner.
So, what happens when we have a midnight emergency? The first step is always to prevent further damage to the unit. Whether that be shutting of the water in the case of a pipe burst, or routing of the lines in the case of the sewage back up. Rancho Mesa Properties will be taking photos documenting all work done so a report can be made for you first thin in the morning.
The next step is to ensure that the property is safe for your tenants. If the issue does not present a health and safety issue we keep the tenant in. But if the emergency cause the unit to become uninhabitable, we make certain they have a place to stay, even if Rancho Mesa Properties needs to pay for a hotel. We want to be certain our owners and tenants are protected both physically and legally.
The next step is remediation. First thing in the morning after the emergency, you, our owners are contacted. The photos of the incident are presented and we work together to decide the best course of action. Once we have your authorization, we begin implementing that plan to get the unit back in tiptop shape. Our goal at Rancho Mesa Properties is to provide our owners a sense of calm that their most valued investments are safe. We will always strive to meet this expectation, day or night.