21 Mar San Diego Magazine Five Star Real Estate Agent
San Diego Magazine
Five Star Real Estate Agent Awards 2016
San Diego Magazine Awards… Alan Townsend, Broker/Owner of Rancho Mesa Properties has once again been named one of San Diego’s outstanding real estate agents with fewer than 7% awarded — San Diego awards distinguished real estate agents yearly through its Five Star Real Estate Agent award program. This initiative aims to highlight distinguished professionals in the industry who offer the best quality service to their clientele.
Each year a sample of clients are surveyed for outstanding service, customer satisfaction and whether they would recommend the provider to a friend. Mr. Townsend has been selected each of the last 6 years for this designation.
With the collaborative effort of San Diego Magazine and Five Star Professional, the selection process produces noteworthy candidates that are up to par with their standards. The system uses an in-depth research methodology to objectively measure feedbacks from customers, the basis of which is their overall satisfaction towards the services rendered.
Alan Townsend’s Five Star award profile can be viewed here.
About the Research Process
Five Star Professional conducts comprehensive, market-specific research in more than 45 markets throughout the United States and Canada to recognize premium service professionals. It has been doing so for 12 years now.
The process involves touching base with thousands of recent homebuyers to identify qualified candidates. A 10 satisfaction criteria is used by these contacts to rate their real estate agents, whether through phone, mail or online correspondence. Once a candidate qualifies for the next level, he or she will then be evaluated on objective criteria such as experience, production levels and disciplinary and complaint history.